We are a London based user experience (UX) consultancy that offers a range of services including usability testing, user research, training and user experience (UX) design.

We research users, test interfaces and offer training courses to support user requirements and business goals across websites, video games, mobile and tablet devices.

Services

Usability research

Find out how we can help you build an understanding of your user's behaviour

Mobile usability testing

We are passionate about accessible design without compromising creativity

Web training courses

Your staff trained efficiently and professionally, on time and to budget

User centred design

We help you understand the needs of the people that use your product

Video game testing

Allows us to show you how real users play your games

Accessibility reviews

Website accessibility testing to WCAG guidelines and Section 508

Latest news

Mobile apps – some usability guidelines

April 26th 2012: Mobile apps should clearly prioritise key content and provide a 'Back' button if the device does not. Mobile apps should also minimise users' data entry and ensure a consistent user experience across different mobile device orientations.

Usability testing video games with biometrics

April 18th 2012: Biometric user testing can move the possible benefits up from helping to create brilliant and intuitive user interfaces to assisting developers to create genuinely engaging and fun games. The entire player journey can be tested to ensure that the pacing and design is creating the psychological results in the player that the developer is aiming for.

Social gaming - a usability perspective

March 26th 2012: Social gaming is used for short periods of relaxation and distraction. Social games should provide: simple and repetitive tasks; tutorials; social interaction; support for interrupted gameplay; visibility of other players' activity.

Web analytics – use in improving usability

February 26th 2012: Web analytics gives a unique insight into users' real world behaviour. Important issues include: value scores for all KPIs; early warning systems; A/B testing alternative designs; setting targets based on past performance.

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Articles and research

Interactive TV (iTV) – some usability considerations

January 20th 2012: Interactive TV (iTV) services should be simple and displayed in a central 720 x 576 area. Navigation should be clearly split between top-level and in-application (using the remote's colour and Arrow/OK buttons). Usability testing is vital.

Expert usability reviews - how to get the best value

December 19th 2011: Reviews require a firm grasp of the design problem and should precede usability testing. They should also: use multiple experts, include other relevant designs (including competitors') and strongly communicate their results.

Video game usability testing – factors to consider

October 03rd 2011: Video game usability testing uses the same principles as any other form of usability testing. Identifying relevant audience segments and providing a realistic context of use are key considerations.

International usability testing hints & tips

May 15th 2011: Planning on running international usability testing for your project? Take a look at some of our hints and tips drawing on experience from projects we have run for our clients.

Case studies

View the latest case studies for projects we have worked on and find out what we did:

Brother user testing case study

Brother usability testing case study