We are a London based user experience (UX) consultancy that offers a range of services including usability testing, user research, training and user experience (UX) design.

We research users, test interfaces and offer training courses to support user requirements and business goals across websites, intranets, CD/DVD and mobile devices.

Services

Usability research

Find out how we can help you build an understanding of your user's behaviour

Mobile usability testing

We are passionate about accessible design without compromising creativity

Web training courses

Your staff trained efficiently and professionally, on time and to budget

User centred design

We help you understand the needs of the people that use your product

Video game testing

Allows us to show you how real users play your games

Accessibility reviews

Website accessibility testing to WCAG guidelines and Section 508

Latest news

Interactive TV (iTV) – some usability considerations

January 20th 2012: Interactive TV (iTV) services should be simple and displayed in a central 720 x 576 area. Navigation should be clearly split between top-level and in-application (using the remote's colour and Arrow/OK buttons). Usability testing is vital.

Expert usability reviews - how to get the best value

December 19th 2011: Reviews require a firm grasp of the design problem and should precede usability testing. They should also: use multiple experts, include other relevant designs (including competitors’) and strongly communicate their results.

Ethnography – when and how to use

November 25th 2011: Ethnography can help investigate very complicated or critical design challenges. A good researcher is essential when observing and/or interacting with target audiences in their real-life environment.

Accessibility for Information Architects

November 10th 2011: Video game usability testing uses the same principles as any other form of usability testing. Identifying relevant audience segments and providing a realistic context of use are key considerations.

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Articles and research

Video game usability testing – factors to consider

October 03rd 2011: Video game usability testing uses the same principles as any other form of usability testing. Identifying relevant audience segments and providing a realistic context of use are key considerations.

Tablet PC and iPad usability guidelines

September 05th 2011: Tablet PCs are mostly used for passive consumption, rather than interaction-heavy tasks. Interfaces should avoid Flash; use large, well-separated touch-targets; and minimise data entry.

New Advanced Wireframing with Axure RP Pro 6 training course launches

May 06th 2011: We have been running our standard Axure RP Pro training course since 2009 and have now launched the a brand new Advanced Wireframing with Axure RP Pro 6 course.

International usability testing hints & tips

May 15th 2011: Planning on running international usability testing for your project? Take a look at some of our hints and tips drawing on experience from projects we have run for our clients.

Case studies

View the latest case studies for projects we have worked on and find out what we did:

Hostelworld user testing case study

Hostelworld usability testing case study